Effective: September 3, 2026 / Updated: October 13, 2026
1. Definition of Personal Information
In this policy, "personal information" refers to personal information as defined under Japan's Act on the Protection of Personal Information — information about a living individual that can identify a specific person through their name, date of birth, address, phone number, email address, or other details.
2. Information We Collect and How
Through our contact form, we collect the name, gender, age, prefecture, phone number, email address, and inquiry details that you provide.
3. Purpose of Use
We use the personal information we collect for the following purposes: ・To respond to and provide guidance on inquiries ・To provide matchmaking counseling services ・To send important notices related to our services ・For purposes incidental to the above
4. Providing Information to Third Parties
Except where required by law, we will not provide your personal information to third parties without first obtaining your consent.
5. Use of External Services
We may entrust part of the handling of personal information to external services to the extent necessary to achieve our purposes of use, while confirming the appropriateness of, and exercising necessary oversight over, those providers. Information collected through our contact form is currently sent to Google Sheets (provided by Google LLC) for record-keeping, and to the LINE Messaging API (provided by LY Corporation) to notify our staff.
6. Use of Cookies
We use Google Analytics to understand site usage and improve our services. Google Analytics uses technologies such as cookies to collect usage information. The information collected is sent to Google LLC and handled under its privacy policy. You may disable cookies through your browser settings.
7. Disclosure, Correction, and Suspension of Use
Requests regarding the disclosure, correction, addition, deletion, or suspension of use of your own personal information will be handled through the contact point below, following our standard procedure.
8. Personal Information Protection Manager / Contact
Company name: Luna Bridal Address: Shinjuku, Tokyo, Japan Contact: luna.bridal.jp@gmail.com
9. Changes to This Policy
We may revise the content of this policy as necessary. Any revised policy takes effect once it is posted on this site.